This Privacy Policy explains how personal data relating to website visitors, customers using services, and participants attending events organised under the Harmony Michaela brand are processed.
The controller of personal data is:
Michaela Forrest
Harmony Michaela
Business ID (IČO): 72337303
Business address: Slatina 100, Slatina, 742 93, Czech Republic
Email: harmonymichaela@pm.me
Website: harmonymichaela.com
(hereinafter referred to as the “Controller”).
In connection with bookings, purchases and participation in events, the Controller may process in particular:
first and last name,
email address,
telephone number, if provided,
billing details, where required,
information about the event or service booked,
information about payments made,
information relating to communications with the customer.
The Controller does not normally receive or have access to customers’ payment card details. Payments may be processed by an external payment service provider.
Personal data may be processed in particular for the purposes of:
processing orders and reserving places,
receiving and recording payments,
communicating with customers in connection with their orders,
providing organisational information relating to purchased events,
handling cancellations, reservation transfers or vouchers,
complying with accounting, tax and other legal obligations,
establishing, exercising or defending legal claims,
sending information about other events and services where the legal requirements for such communications are met.
Personal data required to process an order and enable participation in an event are processed where necessary for entering into or performing a contract between the customer and the Controller.
Certain personal data are also processed and retained where necessary for compliance with legal obligations to which the Controller is subject, particularly accounting and tax obligations.
Where processing is based on consent, particularly in relation to marketing communications, consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Where applicable, personal data may also be processed where necessary for the purposes of the legitimate interests of the Controller, such as the establishment, exercise or defence of legal claims.
Where a customer has given consent to receive information about Harmony Michaela events, news and services, the Controller may use the customer's email address for this purpose.
Providing consent for marketing communications is voluntary and is not a condition of purchasing a ticket or participating in an event.
Consent may be withdrawn at any time, including by using the unsubscribe link provided in marketing emails or by contacting the Controller.
In order to provide booking, payment, website and communication services, personal data may, to the extent necessary, be disclosed to service providers used by the Controller, in particular:
providers of booking or sales systems,
payment service providers,
website and hosting service providers,
email and marketing service providers,
accounting, tax or other professional service providers, where necessary.
Specific service providers may change in the course of the Controller's business activities. Personal data are disclosed only to the extent necessary for the provision of the relevant services and fulfilment of the purposes described in this Privacy Policy.
Personal data relating to orders and payments are retained for as long as necessary to fulfil contractual and legal obligations and, where applicable, to establish, exercise or defend legal claims.
Personal data processed on the basis of consent for marketing purposes are processed until consent is withdrawn or until the purpose of the processing otherwise ceases to apply.
After the applicable retention period has expired, personal data are deleted or anonymised unless their continued retention is required or permitted by law.
Subject to the conditions laid down by applicable data protection law, individuals whose personal data are processed have, in particular, the right to:
obtain confirmation as to whether their personal data are being processed and request access to those data,
request rectification of inaccurate personal data,
request erasure of personal data where the applicable legal requirements are met,
request restriction of processing where the applicable legal requirements are met,
object to processing where applicable,
withdraw consent at any time where processing is based on consent,
exercise the right to data portability where the applicable conditions are met.
These rights may be exercised by contacting the Controller at harmonymichaela@pm.me.
Data subjects also have the right to lodge a complaint with the Office for Personal Data Protection of the Czech Republic (Úřad pro ochranu osobních údajů).
The Controller takes appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage, misuse or unauthorised disclosure.
This Privacy Policy may be updated from time to time, particularly in connection with changes to the services used, processing activities or applicable legal requirements.
The current version is always published on the harmonymichaela.com website.
Effective from: 8 September 2026